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Virtual Assistance

Significant cost savings for your business

In today's competitive landscape, every business is seeking smarter ways to operate without compromising on quality or growth. At SteadyDesk Services, our Virtual Assistance is not just about offloading tasks; it's a strategic investment in cost savings and enhanced business support. We empower businesses to dramatically reduce operational expenses while gaining access to highly skilled professionals.

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How does Virtual Assistance translate into substantial cost savings for your business?

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  1. Eliminate Employee Overheads: Hiring a traditional in-house employee comes with a multitude of hidden costs beyond just their salary. With a SteadyDesk Virtual Assistant, you instantly save on:

    • Payroll Taxes & National Insurance (UK) / PAYE, UIF, SDL (SA): You avoid employer contributions, which can add 10-15% to an employee's annual salary.  

    • Benefits & Perks: No need for sick pay, holiday pay, pension contributions, or health insurance.  

    • Office Space & Equipment: Save on rent, utilities, furniture, computers, software licenses, and other infrastructure costs.  

    • Recruitment & Training: We handle the rigorous vetting, hiring, and ongoing professional development of our VAs, saving you time and resources.  

  2. Pay Only for Productive Work: Unlike traditional employees where you pay for breaks, downtime, and non-productive hours, our Virtual Assistants operate on a flexible, pay-as-you-go, or retainer model. You only pay for the actual hours worked on your tasks, ensuring maximum efficiency for your investment. This flexible and scalable support means you can easily adjust assistance levels up or down based on your fluctuating business needs, avoiding unnecessary fixed costs.  

  3. Leverage Cross-Border Cost Arbitrage: Our strategic base in South Africa provides a significant financial advantage. We tap into a highly skilled, English-proficient talent pool with lower operational costs compared to the UK market. This allows SteadyDesk Services to offer premium Virtual Assistant support at highly competitive rates, translating into even greater cost savings for your UK business without compromising on quality or seamless communication.  

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By delegating time-consuming administrative, organizational, and operational tasks to a SteadyDesk Virtual Assistant, you not only achieve substantial cost reductions but also reclaim your valuable time. This allows you to focus on high-impact, revenue-generating activities, driving business growth and ensuring peace of mind.

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Working from Home

How SteadyDesk caters to your business

Our Virtual Assistance is meticulously designed to be a seamless extension of your team, providing the precise support you need to thrive. We understand that every minute spent on administrative tasks is a minute diverted from strategic growth.

 

That's why our highly skilled Virtual Assistants are dedicated to integrating effortlessly into your workflow, handling a wide range of tasks from email and calendar management to data entry, online research, and operational coordination.

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Our expert team offers UK businesses a unique advantage: access to premium talent at significantly competitive rates. This cross-border model translates directly into substantial cost savings for your business, allowing you to pay only for the productive hours you need, without the overheads of traditional employment.  

 

We meticulously manage your administrative burdens, enhance your efficiency, and free up your valuable time, ultimately delivering the peace of mind essential for sustained growth.

SteadyDesk Virtual Assistant services include

Email & Inbox Management:

  • Systematic recording of all financial transactions, including sales, purchases, payments, and receipts.  

  • Digital saving and posting of all invoices (sales and purchase) to your accounting software.  

  • Processing of staff expense claims.  

  • Handling data input for consolidating buyer or seller information, and maintaining property-related paperwork.  

  • Creation and management of spreadsheets and databases

Calendar & Scheduling Management:

  • Scheduling appointments, meetings, and events.    

  • Coordinating schedules across different time zones.    

  • Sending meeting reminders and invitations.    

  • Managing bookings and systemizing calendars. 

Data Entry & Management:

  • Inputting and organizing data into spreadsheets, databases, and CRM systems (e.g., Excel, Google Docs, Salesforce, HubSpot or related software).

  • Maintaining and updating contact lists and client information.    

  • Creating new databases and ensuring data accuracy.

Document Preparation & Formatting:

  • Drafting, editing, and formatting various business documents (e.g., reports, presentations, proposals, letters, manuals).

  • Converting documents (e.g., PDF conversion, splitting, merging).    

  • Creating and streamlining templates and forms.    

  • Transcription of audio and video files.

Online Research & Information Gathering:

  • Regular reconciliation of all bank and credit card statements to ensure accuracy and identify discrepancies.  

  • Posting of all bank, credit card, and petty cash transactions to accounting software.

Customer & Client Relations Support:

  • Handling general customer inquiries via email, chat, or phone.    

  • Client onboarding and offboarding assistance.    

  • Sending greetings, eCards, and event invitations.    

  • Managing client feedback and insights. 

Operational Planning & Coordination:

  • Travel & Event Coordination:

    • Researching and booking flights, accommodation, and ground transportation;

    • Organising meetings and events, including vendor research and guest list management.

  • Basic Project Coordination:​

    • Assisting with task tracking and setting up project management tools (e.g., Asana, ClickUp, Trello)

    • Monitoring project timelines and providing updates.

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